Terms and Conditions

 

Product Policy:

A Car Guys Garage is a one man operation. Each piece I produce in made by hand on my own personal machines. By having my own machines it allows me to produce many options which I can offer to you.

Wait time for any product can range from 10-14 days. When you order is placed it gets put to the end of the line. Depending on what else you would like done to it, it could take a little longer. Items with engravings could take longer. Keep in mind when ordering.

If you want your order expedited there will be a small fee for this. As you are not the only one ordering I must do so and charge accordingly.

 

Order Cancellation:

All orders can be cancelled at no charge IF I haven’t begun producing it yet.

If the product is already made and you still want to cancel a $20 cancellation fee will be charged only if I agree.

 

Warranty:

All products are tested for fitment Before I ship. All shift knobs will be threaded as per manufactures specs. If for any reason the rod has been changed or damaged responsibility falls back on the purchaser.

If your product does not cleanly and easily screw into place STOP and contact me immediate with pictures or even a video. If you damage the threads because of negligence this falls back on the customer.

All weighted knobs are carved out of carbon and hotrolled steel. These metals are less resistant to rust compared to stainless, aluminum and titanium. This is why I don’t sell un powdered shift knobs in the weighted category. All shift knobs made in the weighted category are all powder coated. Powder coating seals the metal from the elements. Unless you chip or drop your knob the knob should in theory not rust. However there is always the possibility that it may. If for any reason the powder coat fails, the knob rusts please contact me. Shit happens. I will discuss options with you and resolve it. I.E knob sent back to me and blasted and re powdered is just one option. 

Any complications must be brought to my attention immediately through email or message. Normal wear will occur on all products/objects in today’s world, even my products. None of my products are warranted against wear and tear, scratches, nicks, paint damage, or any other damage incurred by miss-use or accidental occurrences. If you wear jewelry this will increase the risk of damaging your product.

If for any reason the product does not meet your satisfaction please contact me first. I do my best to ensure the product was created as discussed and ordered. I will work with you to fix the issues if in fact I made a mistake. Images on the website are for display purpose and product may very slightly because of material, customization of type of car its being made for.

Powder Coating is done personally by me. I am not a professional however that is reflected in the price. I will do my best to provide a smooth and flawless coating, however, they may be minor imperfections in the paint when completed. Once again, price is reflected as so and I assume zero responsibility if there are imperfections.

If you would like to make changes to your product after you have received it I would be glad to do so. However it won’t be free. A small fee will be applied to do so. Also if over time the product you purchased needs refinishing contact me to discuss rates.

 

 

Returns:

If you order an item and would like to return it shipping cost is at the customer’s expense. Also a $20 return fee will be charged to you. Given the nature of the return you may apply the $20 return fee to a new product only if I agree to it.

Any item returned for refund will be inspected first before a refund will be granted. I DO NOT PAY FOR SHIPPING so please keep that in mind.

Returns will only be issued through PayPal

 

Release from Liability:

Through this website www.acarguysgarage.com and the purchase of any products from this site, the CUSTOMER (for himself, his personal representative, heirs, assigns and next of kin) herby release, waives and discharges NOT TO SUE A Car Guys Garage or its owner Zenon Matusiak (Herein referred to as “the releasees”). The CUSTOMER agrees to release the releasees from any and all liability to the customer, his personal representatives, assigns, heirs, and next of kin for any and all loss or damage, and any claim or demands therefore on account of injury to the person or property or resulting in death of the customer arising out of or related to the use of this product, through negligence or otherwise.

All product misuses will void all warranties, expressed or implied.